Help & FAQs

Our digital books are typically delivered within 2-4 hours of placing your order. Printed books (if available) usually ship within 2-3 business days and delivery time depends on your location.

Yes! We offer a full preview of your personalized book before you complete your purchase. You can see exactly how it will look with your child's name and character.

Currently, our books are available in English. We are working on adding more languages in the future.

Because our digital books are generated almost instantly, we cannot make changes once the creation process has started. Please double-check your personalization details carefully before checking out.

Due to the personalized nature of our products, we generally do not offer refunds. However, if there is a technical issue or error with your book, please contact our support team and we will make it right.